Simple, secure call recording, advanced call analytics
Call recording is essential for any organisation. It provides undisputable facts about every call that can be used to resolve disputes quickly and effectively, to improve customer service, to review and refine call handling performance or simply because it is a legal requirement.
Recording, playback & storage are totally secure with rapid call identification
Take credit card payments
Stop/Start recording for security compliancy with credit card payments over the phone
Makes calls quick and easy to locate
Detailed Call Analysis
Advanced controls help pinpoint key details quickly and accurately